Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. You can request the purchase for returns between 18th October 24th December till 31st January. What Is the Superdry Return Policy? No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. It will take only 2 minutes to fill in. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. This means that: you may inspect and try on the goods. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. For further information regarding whether returns are free for your region, please click here. 7. You can find your closest Superdry store by clicking here. Does Walmart Accept EBT? stream In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Store returns. Proof of purchase required. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. 6. What proof can I carry for the purchase I made at Superdry? Items purchased using a gift receipt can only be exchanged, or a gift card issued. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. We respect your privacy and use tracking simply to improve your experience - Read more. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. SUPERDRY_12345678). Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. RBcpO- Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Nov 3, 2022. Ensure that there are no cosmetics on your item while returning it. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Without these details we won't be able to take the action you require. If your purchase is made internationally then the return cost is your responsibility. . ENJOY FREE SHIPPING WITH MIN. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Claiming a Superdry refund is not as easy as it sounds. Enter your full order number, including any text, in the designated box (e.g. Here is All About It [Updated], Does Amazon Accept EBT? All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Print your returns label and attach it to the parcel. Superdry brings you distinctive and. These are the top 20 stores with the best return policies. We use some essential cookies to make this website work. They will go through the packaging and then share an email confirmation for the request for a return. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. To return online purchases please use https://superdry.returns.international to create a return label. Superdry Returns Policy applies. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). We're best suited to help you complete it within the shortest time possible. 4. Open Search My Account Wish List 0 0 items in your basket Every return should contain the original packaging. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. 2. Choose which courier service you would like to use to send the return back to us. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. You probably have one of these proofs to make returns. Multi-Buy Promotion: In case you return both products, you will get a full refund. All Superdry . Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Dont include personal or financial information like your National Insurance number or credit card details. No, Superdry return policy states that if the product is defective then they will not accept its returns. Visit our returns portal - https://superdry.returns.international. Please return your item(s) to us using our online Returns Portal. x\Ys~w! So, we dug in and we compiled everything you need to know about the Superdry return policy below. 27 - 30 Mar Up to 55% off. . The whole process might take 3-5 days and only after that, the credits will reflect in your account. Please note due to hygiene reasons, we . You have rejected additional cookies. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. Discover the latest trends in menswear & womenswear at Superdry US. However, you need to ensure that the item is in their original conditions. Product Specific Policies: Please ensure items are in their original condition. We are unable to make exchanges for online purchases. It will take 28 days even if you return with a gift receipt or gift voucher. By using this Site, you consent and/or accept all such cookies. 8080 872 872 10:00am to 7:00pm IST, operational every day. The full list of steps to take can be found here. Find the Chargeback Instantly product on DoNotPay. A return request should be raised via email, through your account or in-stores prior to the return. Superdry Environment Policy. Original Proof of Purchase must be presented for a Return or Exchange. Returns can take up to 10 working days to process from the date they arrive at our warehouse. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. 3. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. 5. These include cosmetics, fragrances, swimwear, and underwear. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Free shipping for many products! Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. You can return a gift by providing a gift receipt online or in-store. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. You can find your local drop-off point by clicking the . While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Proof of purchase required. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. . SNAP EBT Benefits For Eligible Purchases. Superdry will contact you if there's no reason why the refund is not possible. So, what happens if you decided to buy an item at Superdry? ; Please detail the product, quantity returning and the reason code as . Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Does BJs Accept EBT Card For In-store and Online Purchases? Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. No cash refunds If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. %PDF-1.7 After this, you should expect to get your refund within 5 business days. on Gift Vouchers. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? It will take 7-10 business days for Superdry to process your refund. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Ends 4 Days 08:18:51. Can I make Superdry postal returns for in-store purchases? According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Sales of this kind are known as distance selling. Visit our returns portal - https://superdry.returns.international. As soon as it has been processed you will receive an email to confirm. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Does Big Lots Take EBT Cards? All returns must be accompanied by an invoice. This could be a sales receipt or other evidence such as a bank statement or packaging. No, you cannot return a vintage item back to the store. DoNotPay offers more than helping you get a Superdry refund. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. 2. Return your item in good and original condition. 1. Superdry: Authentic Premium Style \| Men's & Women's Clothing We have provided detailed information for your returns and a simple guide to the Superdry return policy. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. ;jClk)( Mao^caI0ha} Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. 2. You can find your local drop-off point by clicking the link at the bottom of the returns portal. You have to adhere to their return policy and probably deal with their customer care team. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Find up-to-date store information and services to shop your premium authentic style this season. Return to Nav. As soon as you have the form complete, you should pack the . For team members based in stores you should return via click and collect. Order Number *Required Field. % Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). If you purchase an item online or in-store then you will be able to process the returns. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. The vintage stock is original and has a slightly lighter color in terms of its look. of my personal data for marketing and profiling purposes. Return to Nav. Can I return a faulty item at Superdry? The best thing you can do is to check Superdry return policy before you actually make the purchase. endobj The refunds will take at least 10 days to process in your account. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund.