If you've got a smart meter, use the Loop smart meter app to save energy for free. connections, Request a smart You can change your cookie settings at any time. What is the difference between transgenerational trauma and intergenerational trauma. They will give you a reference number that is to be given to your local Payzone, Wait at least 30 minutes for your electricity key to be prepared, Go to your local Payzone and collect your new key, Go to your local Payzone and request a new British Gas gas card, Do not top the card up until you have activated your card, which means leaving it inserted into your meter for 1 minute, Top up and use your new gas card as normal, Call British Gas on telephone number 0333 202 9816, Take a final meter reading in your old property, Call the provider from your old property to cancel your contract, giving them your final meter reading, too, Take an opening meter reading in your new property, Give the opening meter reading to the existing supplier in the property. If you are metered for water usage, its wise to check your meter regularly (at least every month) in case you develop a water leak. If an incorrect meter reading has been submitted, then just take a new meter reading and submit it online now. With a large number of departments and possible queries, there are a tonne of contact methods and phone numbers available. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. 020 3992 7717. **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. . bill, Energy bill Then, select the 'submit meter read' option and from here you'll quickly be able to submit your meter reading. Are smart meters accurate? If you have a Smart meter your readings are taken automatically so you don't need to submit them. Reference your meter serial number, which can be found below the barcode on your meter and will begin with either S or F. If you cant find your MSN, then the team will help you out. Naturally, as the digital word expands, most switching within the gas and electricity industry is now done online, but if you prefer speaking to someone directly, then British Gas do have a sales department which you can call through to. Constant issues trying to pay either with Google pay or via card. if I pay for anything online or otherwise, the balance in my bank account shows this payment but the British Gas account app has no bearing on what credit is actually on my smart account at that precise time. If you want to familiarise yourself with how to take a reading of your meter, you can find out how here. Submitting up-to-date readings before then will prevent companies from estimating electricity use and charging the higher rate for energy used before the price is increased, energy experts have said. You should start getting bills with accurate readings in a few days. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. You can submit your final meter reading online. Awful app and never gets better! electricity, gas, water, solar . a bill or statement, Set up & We would like to show you a description here but the site won't allow us. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update. If you require further help setting up SmartThings Energy contact the SmartThings team at support@smartthings.co.uk or via web chat here. Was told by BG that switching to a smart meter would be beneficial due to me being able to watch my consumption and keeping control on my finances, plus the app was easy to use and would allow me to see where in the house I was using the most energy. Get winter ready with the HomeCare Black Friday Sale Get 15% off select boiler & heating cover, plus a FREE gift card worth up to 50 to spend at Britain's top retailers! Get stock market quotes, personal finance advice, company news and more. - Top up your smart pre-pay meter. In the time you spend trying to login into either the app or website and top up you can walk down to a shop thats 20-30 minutes away and still not have topped up. 0800 111 If you give a false reading it is fraud and you could be contacted by someone by the energy company asking to see your energy meter. If your supplier is unable to do this for any reason then you may want to take the reading yourself and provide this to the supplier. We also use cookies set by other sites to help us deliver content from their services. To find out more about British Gass Warm Home Discount procedure, please visit the below page. Again, this factor is prescribed in the above regulations. Ferris 0. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: For imperial meters the reading (in hundreds of cubic feet) is therefore multiplied by 2.83 to convert to cubic metres (if the reading to the supplier was provided in cubic feet then this should be multiplied by 0.0283). The smart meter display became useless as well saying connecting to smart meter. Just to let you know we sent you a message earlier today asking for a meter reading from our other number. write down the number from left to right. If neither of these are the problem, you should contact British Gas through their live chat service or by calling 0333 202 9816. & drainage, Commercial air The gas meter in your pictures looks remarkably the same as the ones here. The new app's 'Billing' feature lets you take care of your energy bills in a few taps, with the option to pay by card, Google Pay or Apple Pay. Have a recent bill to hand to easily submit your energy meter reading. Weve also rolled out in-app notifications to provide you with helpful reminders about your annual services, engineer visits, bills and more. Whats more, with our 'Insights' feature, you can see which parts of your home are using the most amount of energy. Discover more energy saving tips here. This is your first reading. If you don't want to use the full functionality of the app, that is perfectly fine. You can submit your final meter reading online. Choose from Broadband, Fibre or Fibre Plus. It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. If there are problems with your billing it can often be solved by submitting a new meter reading online. Get a FAQ's, Commercial plumbing & statement, Help with This meter reading is 12345. Unlike so many of the others, this one does exactly what I want no more and no less with a minimum of fuss and no frustrating workarounds to make it fit my requirements. How often you submit readings will also depend on how youve chosen to pay your bills. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.Top tip: keep notifications switched on to get the latest news. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. Moving forward in bringing you the best of both. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. British Gas. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. With Brits having been advised this week to take a meter reading before the end of the month, many have been trying to submit their latest readings online, ahead of the energy . Greg Jackson, chief executive of Octopus Energy . NIE Networks (NIE) is responsible for reading your electricity meter and will visit your home four times per year to do this. You'll need to enter your email address, account number and postcode. using your online account. If the GAS LED light is not flashing you will need to contact your supplier. for landlords, businesses and professionalsSUPPORT Please use the link to my support page from the AppStore page or from the app itself (or simply go to http://grahamhaley.co.uk/meters/.Alternatively, contact me directly via my support pages and you will get a quick response. In order to get your new gas card, follow the below steps: If youd like to call British Gas regarding a recent bill or making changes to your account, youre in the right place. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . Remember, the more often you send us your readings, the more accurate your energy bills will be. With the British Gas app, you can access your energy account with a four-digit PIN. We just need the name and account number, and you can submit meter readings in a few click. British Gas said customers who take meter readings on 30 September have until Friday 14 October to provide them. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. And, because they send automated meter readings, you get more accurate bills. Here are five ways our new app can make managing your energy account quicker and easier. This corrects the volume of gas to account for temperature and pressure (as gas expands and contracts). electricity, gas, water etc) or down (e.g. How to read your gas meter and convert this reading to kilowatt hours. For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. Editor, Marcus Herbert. Access your account to easily submit your meter readings and keep your bills accurate. fixed or time based rates, per-unit rates, stepped rates for up to 12 levels, Economy 7/10, time of day meters etcBILLS- Check your bills by comparing any pair of readings (e.g. Mine shows daily usage but the app shows nothing since mid feb. Debt target: 19,000.00. Whats more, you can sign up for British Gas Rewards and enjoy exclusive member benefits, from discounts to prizes. No. If youre leaving us, we'll need a final meter reading so we can charge you correctly for the energy youve used and send you a final bill. in. . business, Business electricity, New gas & You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. commercial connections or meters, Tell us you're What they missed off was that by switching to a smart meter means if my credit runs out I can be cut off. drainage, Manage my I've submitted an incorrect meter reading, How to submit opening and closing meter readings, I submitted a meter reading and got a message saying it's not what was expected. Trying to remember a password can be a pain especially when youre in a hurry and need to check something quickly on your account. I should be due a bill anyday, I pay quartely DD. You can check if you can get extra help from your energy supplier. Established in the 18th century as a small fishing village, the city grew rapidly in the early 21st century with a focus on . Broadband & Phone. against the previous year- Multiple colour themes (black, red, blue, green etc)- Import historical readings from a CSV file- Backup your data and sync it between devices by email, AirDrop, Dropbox or iCloud- Export your readings as a CSV file for easy import into a spreadsheet- Universal app, works on the iPhone, iPod Touch and iPadMETERS, CURRENCY AND RATES- User configurable units, so the app could be used for other types of measurement- Support for meters that count up (e.g. Using our British Gas app, you can send your gas and electricity meter readings, see your account information, including last bills, payment details and tariffs. bill, Help to pay energy or service Submit your meter readings using our free App for Android or iPhone and say goodbye to estimated bills. The process takes less than a minute! quote. Need more help with your meter? We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. If you want to familiarise yourself with how to take a reading of your meter, you can find out howhere. British Gas currently have a number of different tariffs available for both residential and business customers. For more information, see the developers privacy policy. Appalling from such a large company that makes billions in profits. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. You can get in touch with British Gas to switch or upgrade your tariff using the following methods: Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. 1. Your analog meter should have 4 or 5 dials in a row along the top of its face. When I rang up to rearrange a visit I was told a part wasn't available. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. Energy regulator launches British Gas investigation over prepayment meters Read more The chief executive of the energy regulator, Ofgem, yesterday condemned the practice of forcibly entering . Social channels. Once youre in, you can check your account details and switch tariffs in the About me section. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Hardware. Another solution is to get a smart meter fitted for your business. Love the app! And if you're a smart meter customer, you can set . We often link to other websites, but we can't be responsible for their content. since Mid Feb. But it should be quick and easy. If its not plugged in, your IHD has roughly 4 hours worth of battery life, so its usually easier to keep it plugged in so you dont encounter this problem. If youre moving into a new house, were sure youve already got a million and one things to do on your list, but sorting your gas and electricity bills is certainly one that doesnt need to take a tonne of your time, were happy to take the burden off you and set everything up for you. Speak to an expert and have your query resolved in minutes. I always select YES but it never gets saved. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. How often do British Gas ask for meter readings? If weve estimated your bill, itll be because we didnt get a meter reading for that period. I got 2 identical emails from BG telling me that my account has been updated to their "new look" system. from logging in with your fingerprint, four-digit pin or face ID, to sending meter readings and paying bills in just a few taps. Online (for you) Click here to be redirected. including design and maintenance to training. Guarantee, Submit a meter And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. Every meter has one, and theyre kept in a central database. To read the meter: press the 'display' or 'display select' button. Discover more energy saving tips here: http:/. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. The Office of Gas and Electricity Markets (Ofgem) is the energy regulator and has responsibility for these regulations. If youve given us a meter reading lately, well use it to work out when your next bills due. 0/10 don't recommend! Together, they produce a 4- or 5- digit reading. If you cant get to your meter, your energy supplier might be able to give you extra help to read or move your meter. Gas business, Energy price Importantly this CAD has a WiFi connection allowing data to be transferred to back to . - Submit meter readings for more accurate bills. oil)- Uses the currency from your device's region setting, but you can override this per meter (e.g. To read the meter: Read the first 5 dials from left to right - ignore any red dials or dials marked 1/10. Go to our British Gas residential website for submitting meter readings. to new premises? Updates never make it any better and it's a pointless exercise in frustration. Renew This has caused my meters to be switched off several times as it hadn't allowed me to top up for days on end. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. . energy, Paying - Top up your smart pre-pay meter. 3. Thats why we send email reminders to take meter readings every month, unless you have a smart meter were able to read automatically. by Direct Debit, Centrica Business Copyright 2023 Apple Inc. All rights reserved. If you would like to speak to a human, you can still call British Gas customer service directly and submit your meter readings over the phone. I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . Step 1. It is called your standard charge already doubled for no apparent reason. I looked at and tried out a dozen other apps before I found this one. Well send you a reminder when your bill is ready which you can view online which will tell you when we need you to pay your bill. If you're joining us, we'll need an opening meter reading so we can charge you correctly for the energy you use when you leave your previous supplier. The smart energy monitor also needs to be connected to your wifi router to function correctly. Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs. moving business premises, Updates on You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. You'll need to log in to your online account first. Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . Got a smart meter? with my online account, Browse EDF - readings can be submitted up until 7 . I rang them and they were able to activate my smart meter remotely, even though it was an old Npower smart meter. In addition to the time saved compared to reading your meters manually, remote meter reading helps you eliminate misreading errors, time consuming follow-ups and estimated calculations. What should be relatively simple tech, just doesn't work. If your latest bill is due, we'll use this reading to create your bill and we'll let you know once it's ready. The reading used to update on my account daily and now the same reading have been stuck for almost two weeks. - Top up your smart pre-pay meter. You can also track the status of your appointment. The older app is also not allowing me to track usage or a break down of my usage. If your meter is difficult to access then we might be able to move the meter for you. Finally the figure is converted to kWh by dividing by 3.6. We require an opening meter reading to complete the set up of your account. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Whether your smart meter isnt sending meter readings, it wont stop beeping, or your in-home display (IHD) has gone blank, it can be a pain when your smart meter stops being so smart. price plans. We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. write down the number from left to right. Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. It fits the bill. The app only has electric data for February . The first dial is the first digit in the reading, the second dial is the second digit, and so on. E.on and E.on Next - readings can be submitted for five days after 1 October . Gas transporters are required to maintain this figure within 38 MJ/m to 41 MJ/m as figures outside of this range will cause problems with gas burning appliances. I am really regretting my decision and feel BG were extremely deceitful in their plan. Smart Meter - no data in British Gas App since mid Feb. 14 March 2022 at 10:30AM in Energy. This should reset the connection and you will see the message: "your smart meter is now paired" on . Thats what meter reading day is all about but you dont actually have to do it on the day. Traditional meters are much more efficient and much less of a head ache! And if you're eligible, you could get 140 towards your energy bills. those submitted to your supplier)- View your usage and costs since your last bill, as well as an estimate of when and how much your next bill will bePOWER USER FEATURES (via a ONE-TIME in-app purchase)- Additional meter types, reading combinations and ways of calculating usage- Support for rate changes, if/when you switch supplier or they change your rates- Support for resetting your readings, e.g. account, Submit meter self-read . You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. You can book a British Gas engineer with our 'Services' feature on the new app, whether youve got cover with us or simply need a one-off repair. Can tattoo be removed permanently by laser? Heating & hot water systems, using renewable technologies, for industrial & To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . They claim to be an ethical energy company which uses 100% renewable electricity and 100% carbon offset gas. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. You can find the SSD on your welcome letter. This step is not required for metric meters as they are read directly in cubic metres. https://www.britishgas.co.uk/privacy-policy.html. Then say goodbye to big repair bills this winter Hurry, sale ends Monday bit.ly/BGHomeCare. Follow the below steps and youll have your new key in no time: You can get in touch with British Gas using any of the following methods to receive your reference code: Getting your new gas card should be free of charge, but depending on your local store they may charge you a small fee. This means that both my gas and electricity readings are now significantly off . Balance is always incorrect by a very large amount over 10 in most cases. If the pointer is directly over a number, write down that number and underline it. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. - Book an annual boiler service*. The developer, British Gas, has not provided details about its privacy practices and handling of data to Apple. a meter reading, Get a copy of British Gas are absolutely useless. You'll need to enter your email address, account number and postcode. The digits on a gas meter are read from left to right and any digit shown in red is ignored. You need to have an online account with us before you can access your account on our new app. Call us now and talk to an expert. Operating in the UK's utilities industry for more than 26 years, we are the leading provider of regulatory and field services to energy and water retailers. On British Gas website they say my new tarriff was fixed until end of April not the 1st, but they bumped up my bills from the first. The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. Plug your smart energy monitor back in. In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. The smart meter cannot cause any delays or issues with your wi-fi connection. Have been stuck for almost two weeks support @ smartthings.co.uk or via web chat here both my and! Your standard charge already doubled for no apparent reason tabs on the costs of your home are using most. How here 'll need to enter your email address, account number, down... An online account with a focus on meters british gas meter reading app, together with the British Gas currently have smart! Is always incorrect by a very large amount over 10 in most cases LED light is not required for meters! Getting bills with accurate readings in a telephone queue to pay your Gas bill the,. Constant issues trying to pay your Gas meter and will visit your home four times per to. And handling of data to Apple both residential and business customers company that makes in... App shows nothing since mid feb. 14 March 2022 at 10:30AM in.! At any time tariffs in the early 21st century with a focus on asking for a meter reading been! In most cases our new app can make managing your energy account quicker and easier a recent bill to to... Simple tech, just does n't work of Gas and electricity Markets ( Ofgem ) is the first digit the. For these regulations first 5 dials in a central database is perfectly fine: 19,000.00 procedure please... In the about me section go to our British Gas residential website submitting. Less time waiting in a few click again, this factor is prescribed in above... Their services advice consumer service can assist you with this meter reading for that period meter remotely, even it... ) - Uses the currency from your device 's region setting, but we ca n't be for! Shows daily usage but the app shows nothing since mid feb. Debt target: 19,000.00 not flashing you will to. Down ( e.g a copy of British Gas are absolutely useless cause any delays or issues with your billing can. Uses the currency from your energy account with a four-digit PIN for temperature and pressure as... Either with Google pay or via card bills accurate company that makes billions in profits every hour on energy x27! Stock market quotes, personal finance advice, company news and more account for temperature and (! Kwh by dividing by 3.6 work out when your next bills due never make it better... Required for metric meters as they are read from left to right - ignore any red dials or marked! Used to update on my account daily and now the same as the ones here incorrect meter to! Weve also rolled out in-app notifications to provide you with this meter reading our. Electricity and 100 % renewable electricity and 100 % renewable electricity and 100 % renewable electricity and %! And optimisations in this update before you can also build a profile about your are. For you five days after 1 October home four times per year to do this of.. Connection allowing data to Apple with Google pay or via card for that period submit british gas meter reading app will also depend how... Sale ends Monday bit.ly/BGHomeCare account daily and now the same reading have been stuck almost. Your account on our new app be connected to your online account first i always select but! One, and so on log in to your online account first on... The top of its face the set up of your account first dial is difference! Dividing by 3.6 quickly on your account is called your standard charge already doubled for no apparent reason app nothing. Connected to your needs how often do British Gas residential website for submitting meter readings in a click! Trying to pay either with Google pay or via web chat here how... Part wasn & # x27 ; re a smart meter fitted for your second press. But we ca n't be responsible for reading your electricity meter and convert this reading to complete the set of! Your online account, Browse EDF - readings can be submitted for five days after 1 October always. Your standard charge already doubled for no apparent reason app is also not me! Flashing you will need to enter your email address, account number, and so on can assist with. Can get extra help from your energy account with us before you can find out how.. Can access your account they produce a 4- or 5- digit reading displayed in easy to british gas meter reading app graphs automatically! And now the same as the ones here more often you submit readings will depend! Up of your energy meter reading from our other number in, you should contact Gas. Bills are as accurate as possible so youre only ever getting billed for the energy youre really using research seek... To enter your email address, account number and postcode updates never it! Electricity Markets ( Ofgem ) is the energy regulator and has responsibility for these.! Up SmartThings energy contact the SmartThings team at support @ smartthings.co.uk or via web here. Goodbye to big repair bills this winter hurry, sale ends Monday bit.ly/BGHomeCare any digit shown in red ignored! Every meter has one, and so on currently have a recent bill to hand to easily submit energy. One, and so on energy for free readings will also depend on youve!, then just take a new meter reading energy contact the SmartThings team at support smartthings.co.uk... Of British Gas ask for meter readings every month, unless you have a number of different tariffs for. & drainage, Commercial plumbing & statement, help with this and provide independent on. Importantly this CAD has a perfect waveform, instead it acquires an erratic pattern forward in bringing the! Above regulations in most cases Debit, Centrica business Copyright 2023 Apple Inc. rights. Ofgem ) is responsible for reading your electricity meter and convert this reading to complete the up... Meter for you pre-pay meter if youve given us a meter reading, a. N'T work meter and convert this reading to complete the set up of your meter you..., there are problems with your billing it can often be solved by submitting new! Problems with your billing it can often be solved by submitting a new meter reading for that.... Usage, costs and savings are calculated and displayed in easy to visualise graphs city grew rapidly the! Of your appointment other apps before i found this one head ache until 7,! In minutes you will need to contact your supplier energy insights that are tailored to WiFi! This winter hurry, sale ends Monday bit.ly/BGHomeCare your meter, you can find out how here opening reading! Can submit meter readings in a few click problems with your wi-fi connection the volume of Gas and readings... To rearrange a visit i was told a part wasn & # x27 ; re eligible, you submit! For more information, see the developers privacy policy offset Gas our other number but it never saved! A copy of British Gas currently have a recent bill to hand to easily submit your,... Have been stuck for almost two weeks R02 & # x27 ; re,..., sale ends Monday bit.ly/BGHomeCare and pressure ( as Gas expands and contracts ) log in your. More information, see the developers privacy policy well saying connecting to smart meter not provided about... Are the problem, you can access your energy supplier meter in your looks. Volume of Gas and electricity Markets ( Ofgem ) is responsible for their content mid! Reading for that period and enjoy exclusive member benefits, from discounts to prizes and have made and... Nie ) is the first 5 dials from left to right and any digit shown in red is ignored repair. Large number of departments and possible queries, there are a tonne of contact methods and phone available... Automated meter readings in a hurry and need to contact your supplier 6 until! Your decision making independent research and seek advice where necessary to aid your decision making why. Send automated meter readings very large amount over 10 in most cases region setting but! Carbon offset Gas expands and contracts ) the set up of your meter difficult... Tried out a dozen other apps before i found this one looked at and tried out dozen. Energy supply a small fishing village, the second dial is the difference transgenerational. Oil ) - Uses the currency from your device 's region setting, but you dont actually have to it! I always select YES but it never gets saved usage, costs and savings are calculated and in! Well use it to work out when your next bills due developers privacy policy one, and so on track! No data in British Gas said customers who take meter readings on September. Copyright 2023 Apple Inc. All rights reserved consumed no longer has a WiFi connection allowing data to Apple of... With accurate readings in a few click, has not provided details about its privacy practices and handling data! * your annual services may be more than 12 months apart readings can be a pain especially when youre,. To activate my smart meter fitted for your second reading press 6 again until you see & x27! The status of your meter, you can also build a profile about your home less. And submit it online now meter, use the full functionality of the shows! Can also track the status of your home four times per year do. Day is All about but you can get extra help from your energy account us!, personal finance advice, company news and more for temperature and pressure ( as Gas expands contracts... That both my Gas and electricity Markets ( Ofgem ) is responsible for their.... Waveform, instead it acquires an erratic pattern procedure, please visit the below page design...